Our Mission

Our mission is to empower all ProCredit Group institutions for achieving their strategic mission and goals. We do so by ensuring three main pillars strongly support their seamless operations and growth.

Made-to-fit solutions

We support the ProCredit Group institution to design and develop or to select the IT solutions most effective for their business model and to deploy these solutions in an efficient and effective manner.

Top-notch  support

We provide excellent support services for the IT solutions deployed by combining security, reliability, and a cost-effective approach with a coherent and integrated user experience.

End-user empowerment

We enable our ProCredit Group colleagues to extensively make use of their IT solutions and services by deploying self-service and automation capabilities and by fostering knowledge and skill building through Group training programs delivery.

IPC is founded - the early years of learning .

IPC was founded in 1980 and its first assignments were conducted in the area of renewable energies. At the end of the 1980s it shifted its focus to development finance, providing consulting services to microfinance institutions in developing countries and emerging economies.

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IPC Banking System is developed.

In order to support lending activities as well as account transactions, a team of IT experts at IPC developed the IPC Banking System. This software also contained a simple accounting module. From then on, it was continually expanded and updated.

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Forerunners of the ProCredit banks are established – new applications are developed .

In this period, most of the institutions using the IPC Banking System became full-fledged banks, with IPC becoming one of their shareholders.

At the same time, BankWare was launched, a stand-alone software application tailored specifically to the accounting requirements of small and medium-sized financial institutions.

CustomWare was developed to support the banks’ front-office operations.

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ProCredit Group is created.

The success of the 17 new banks set up by then in Eastern Europe, Latin America and Africa eventually led to the decision to unite them under a common name and ultimately to consolidate them under the leadership of the majority shareholder, ProCredit Holding, which in turn was part-owned by IPC.

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Quipu GmbH is established.

In March 2004, Quipu GmbH was established as a separate company in order to increase the transparency and accountability of the IT services provided to the ProCredit banks.

At the beginning, the new company concentrated on consolidating its internal structures so as to ensure long-term sustainability. In this context, Quipu established its own card processing and card personalisation centres, where cards and card transactions are processed on behalf of the banks. Also, in order to guarantee an optimal level of support to customers on different continents, Quipu started to set up regional offices in Eastern Europe, Latin America and Africa.

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Quipu develops new technology products to support all areas of operations.

Quipu continuously adapted the original software to accommodate many new banking services, while also developing new tools and applications in response to the growth and expansion of ProCredit’s range of services.

The new applications included CustomWare.NET, a core banking system developed to provide full support to banks’ front office operations. This period also saw the launch of DealWare (supporting treasury operations), InfoWare (for reporting and business intelligence) and e-Banking (an Internet banking platform).

Having been an approved VISA Vendor since 2006, in 2009 Quipu also became a certified MasterCard Vendor.

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ProCredit Holding takes full ownership of Quipu GmbH.

In 2011, ProCredit Holding acquired Quipu to fully integrate software development and maintenance into the core business operations of the ProCredit group. Since then Quipu has itself been part of the ProCredit group.

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Side by side support as the group moves beyond microfinance.

The financial crisis led to a serious recession in many countries. Efficiency and quality took on even greater importance within the ProCredit group.

Against this background, CRM (Customer Relationship Management) and DMS (Documentation Management System) were developed by Quipu to support financial institutions in maintaining high-quality relationships with their customers and in optimising their business processes.

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Expanding our range of services to respond to demanding new markets.

Quipu prepares to extend its range of services in response to new demands and new markets. All areas of Quipu technology have been strengthened: updates of the CRM platform, development of new accounting software, broadening of expertise in the card business with the introduction of contactless technology, as well as automated maintenance and services. The introduction of cloud and infrastructure services gives Quipu customers access to integrated global IT and infrastructure management.

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IPC was founded in 1980 and its first assignments were conducted in the area of renewable energies. At the end of the 1980s it shifted its focus to development finance, providing consulting services to microfinance institutions in developing countries and emerging economies.

In order to support lending activities as well as account transactions, a team of IT experts at IPC developed the IPC Banking System. This software also contained a simple accounting module. From then on, it was continually expanded and updated.

In this period, most of the institutions using the IPC Banking System became full-fledged banks, with IPC becoming one of their shareholders.

At the same time, BankWare was launched, a stand-alone software application tailored specifically to the accounting requirements of small and medium-sized financial institutions.

CustomWare was developed to support the banks’ front-office operations.

The success of the 17 new banks set up by then in Eastern Europe, Latin America and Africa eventually led to the decision to unite them under a common name and ultimately to consolidate them under the leadership of the majority shareholder, ProCredit Holding, which in turn was part-owned by IPC.

In March 2004, Quipu GmbH was established as a separate company in order to increase the transparency and accountability of the IT services provided to the ProCredit banks.

At the beginning, the new company concentrated on consolidating its internal structures so as to ensure long-term sustainability. In this context, Quipu established its own card processing and card personalisation centres, where cards and card transactions are processed on behalf of the banks. Also, in order to guarantee an optimal level of support to customers on different continents, Quipu started to set up regional offices in Eastern Europe, Latin America and Africa.

Quipu continuously adapted the original software to accommodate many new banking services, while also developing new tools and applications in response to the growth and expansion of ProCredit’s range of services.

The new applications included CustomWare.NET, a core banking system developed to provide full support to banks’ front office operations. This period also saw the launch of DealWare (supporting treasury operations), InfoWare (for reporting and business intelligence) and e-Banking (an Internet banking platform).

Having been an approved VISA Vendor since 2006, in 2009 Quipu also became a certified MasterCard Vendor.

In 2011, ProCredit Holding acquired Quipu to fully integrate software development and maintenance into the core business operations of the ProCredit group. Since then Quipu has itself been part of the ProCredit group.

The financial crisis led to a serious recession in many countries. Efficiency and quality took on even greater importance within the ProCredit group.

Against this background, CRM (Customer Relationship Management) and DMS (Documentation Management System) were developed by Quipu to support financial institutions in maintaining high-quality relationships with their customers and in optimising their business processes.

Quipu prepares to extend its range of services in response to new demands and new markets. All areas of Quipu technology have been strengthened: updates of the CRM platform, development of new accounting software, broadening of expertise in the card business with the introduction of contactless technology, as well as automated maintenance and services. The introduction of cloud and infrastructure services gives Quipu customers access to integrated global IT and infrastructure management.