Global Service Desk Technician – Frankfurt (24087)

We are looking for a Global Service Desk Technician in Frankfurt.

What we expect from you

Skills & Experience

University degree in Computer Science, Law, Business Management or a related field
Experience in working with geographically distributed and remote team members
Strong analytical skills and experience with the implementation or assessing of compliance with ISO, PCI, and SOC requirements
Experience in auditing or compliance risk management
•Understanding current trends in Enterprise IT
Highly proficient in spoken and written English

Responsibilities

Ensuring continuous compliance of the company with the applicable professional standards (e.g. ISO, PCI, SOC, ITIL)
Planning, and organizing the IT audits/compliance assessments to be conducted by the auditors and external assessors
Conducting pre-audit preparation and necessary prior checks to ensure compliance with the applicable standards/requirements
Organizing and monitoring the remediation of the findings resulting from the audits/compliance assessments conducted by the auditors or external assessors
Conducting compliance assessments of the internal processes and normative frameworks against applicable ISO, PCI, and SOC standards and requirements
Supporting Quipu’s customers in the provision of the IT-related information requested by the customers’ supervisory authorities
Ensuring and monitoring compliance with the internal service management framework
Creation and maintenance of the internal IT governance normative framework
Delivering training to company staff on IT governance topics

Frankfurt Office

Quipu's Head Office is established in Frankfurt, while other regional offices are set up around Europe to serve an international market better. Quipu is a member of the ProCredit Group, ensuring the long-term sustainability of all IT operations.

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